1. Identity of Data Controller
At Marin Rent A Car, we place great importance on protecting our customers' personal data. This document has been prepared to inform our customers about how their personal data is processed, protected, and stored in accordance with the Personal Data Protection Law No. 6698 (KVKK).
2. Processed Personal Data
The personal data we may process through our website and services include:
- Name, surname
- National ID number
- Date of birth
- Contact information (phone number, email address, postal address)
- Driver's license information
- Payment information (credit card details, etc.)
- IP address, cookie data, browser information, and website browsing details
3. Purpose of Processing Personal Data
Your personal data may be processed for the following purposes:
- Provision and management of car rental services
- Completion of reservation processes
- Customer relationship management and enhancement of customer satisfaction
- Fulfillment of legal obligations
- Security and fraud prevention purposes
- Conducting marketing activities and advertising campaigns (with customer consent)
4. Methods of Collecting Personal Data
Your personal data may be collected through the following methods:
- Reservation and registration processes conducted through our website
- Telephone calls and correspondence with customer service
- Transactions carried out physically in our offices
- Data collected through cookies
5. Retention Period of Personal Data
Your personal data will be retained for as long as necessary for the processing purpose. After the retention period, your personal data will be deleted, destroyed, or anonymized in accordance with KVKK and related legislation.
6. Security of Personal Data
Necessary technical and administrative measures are taken to ensure the confidentiality and security of your personal data. These measures include protection against data breaches and unauthorized access.
7. Transfer of Personal Data
Your personal data will not be shared with third parties, except as required by legal obligations and business processes. However, it may be shared with our business partners and authorized public institutions to provide certain services.
8. Rights of Data Subjects
Under KVKK, as data subjects, you have the following rights:
- To learn whether your personal data is processed
- To request information if your personal data has been processed
- To learn the purpose of processing and whether it is used in line with that purpose
- To know the third parties to whom personal data is transferred within the country or abroad
- To request correction of incomplete or inaccurate data
- To request the deletion or destruction of personal data
- To object to outcomes against you due to automated data processing
- To demand compensation if you suffer damages due to unlawful data processing
9. Contact
For any questions, comments, or requests regarding your personal data, you can contact us at:
Email: [email protected]
